Toyota and Lexus have topped JD Power’s 2024 Vehicle Dependability Study (VDS) in China, showcasing their consistent reliability. The study, which measures the number of problems experienced per 100 vehicles (PP100) over the first three years of ownership, placed Toyota and Lexus at the forefront with the lowest PP100 scores. This success reaffirms the brands’ commitment to quality and durability in a competitive market. The study also highlights how the automotive industry in China is evolving, with domestic brands improving but still lagging behind the leading international names.
The JD Power VDS is a respected benchmark in the industry, and topping this study provides a significant advantage in consumer perception. The results reflect not only the robustness of the vehicles but also the effectiveness of aftersales services. As more consumers in China focus on long-term vehicle ownership, the importance of dependability has become a key factor in purchasing decisions.
