Mikhail, Australia
TOYOTA CROWN
Mikhail, Australia
I'd like to leave a review about I-Trade because the team truly provides professional, high-quality support when buying cars from Japanese auctions. From the very beginning, I felt I was in good hands. They took the time to answer all my questions, explained every detail clearly, and guided me through each step of the process. I'd especially like to thank Marina. 🙏 She supported me from start to finish—helping me choose the right car, translating and explaining the auction sheets, and being honest about potential risks and how to minimize them. She guided me through the entire journey, from selecting a vehicle in Japan to having it delivered to Australia. I also really appreciated that Marina stayed in contact with the shipping company and handled the logistics along the way. That made the whole experience much less stressful, especially since it was my first time importing a car. I'm extremely happy with both the service and the level of customer care. I-Trade is a company that truly values its customers, pays attention to every detail, and provides outstanding support. I highly recommend them!